We do our best to ship all in-stock orders within four business days, if not sooner. We do not ship over the weekend or on holidays. Our standard ship method is UPS SurePost so the final delivery is done by the United States Postal Service. Transit times are based on your distance from our warehouse in Durham, NC and will arrive within 5-11 business days. Shipping is available within the U.S. only; no international orders are accepted.
We do offer expedited shipping rates, but the order will need to be placed via phone by 12pm Eastern Standard Time if the order is to be shipped that day. Expedited shipping costs are below.
UPS 3rd Day- $10.00
UPS 2nd Day- $12.50
UPS Next Day- $15.00
Are you a business? Take advantage of our customer discounts and tax exemption status by setting up an account with us! If you would like to place an expedited order and you are purchasing a large quantity of product, fees may vary. Please contact us at 1(800)446-7587 or email firstname.lastname@example.org for more information.
DryGuy accepts returns of all products purchased within 30 days of the original purchase date. Please send the product to the address below with a copy of your original order information or receipt, and a brief note that includes your contact information. If the item was purchased directly from our site, please allow 3-4 weeks from receipt and processing for a refund to be issued back onto your credit card. If the product was purchased from a third party, please allow 8-10 weeks from when our facility receives the package for processing.
For any additional questions about DryGuy’s return policies, please contact Customer Service.
Implus LLC does not cover the cost of shipping for returns or exchanges being sent back to our facility.
During fall and winter months, return and exchange processing time may vary. We thank you in advance for your patience.
2001 T.W. Alexander Drive
Durham, NC 27709-3925
Please reach out to our Consumer Care Team at email@example.com before sending in your product.